Legal
Refund Policy
EUROTEL - Home Stay
This policy applies to direct bookings made with EUROTEL - Home Stay.
Eligibility for Refund
Refund eligibility is determined by the cancellation timing and the applicable booking terms at the time of reservation confirmation.
Processing Timeline
Approved refunds are generally processed within 7 to 14 business days. Actual credit timelines may vary by payment provider and issuing bank.
Non-Refundable Cases
- No-show reservations
- Late cancellations under the Booking & Cancellation Policy
- Portions of stay already consumed unless otherwise agreed in writing
Taxes and Charges
Any applicable statutory taxes or payment gateway charges may be adjusted according to Indian tax and payment settlement rules at the time of refund processing.
How to Request a Refund
Please contact us using the contact details published on our website and include your booking reference, stay dates, and registered phone number or email.